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PRIVACY POLICY

Policy last updated: March 2023

Fable Living (trading name of Collected Home Ltd.) Privacy Policy

In the context of this policy, “user”, “you” or “individual” refers to you, the Site user or customer whose data is being processed.

“Us”, “ we” or “Site” refers to the Fable Living business and website who may process the data.

At Fable Living, we take your privacy seriously and respect your rights to decide how information relating to you is used, shared or processed. The privacy policy below sets out how we might gather and process any information relating to you, and forms part of our terms and conditions. Please read it carefully and feel free to contact us if you have any further questions or comments.

Fable Living are the controllers of the website and therefore controller of any personal information collected through the website (such as contact information), as stated in the policy.

 

The type of personal information we collect

We currently collect and/or process the following type of information:

  • Personal identifiers, contacts and characteristics (for example, name and contact details, customer financial information for payments), as well as website user stats

  • Automatically collected information (such as ‘cookies’). Further information regarding our use of Cookie data can be found in our ‘Cookie Policy’

 

How we get the personal information, why we have it and how we may share it

Most of the personal information we process is provided to us by you when you interact with the Site. This may include when you place an order, sign up to any communications, leave comments or reviews on the Site or perform a search. We also collect information about the pages you view on the Site, as well as the device and location. We process the information collected for one of the following reasons:

  • Order fulfilment including delivery

  • Payments

  • Company and purchase update communications

  • Marketing purposes

  • To maintain and optimise Site performance

In some instances we may pass your information on to a third party. This will only ever be in order to fulfil a necessary function for our business or an obligation to you (such as processing a payment or delivery service), or if we are obliged to by law.

 

If you have consented to receive marketing communications from us, we may use your information in order to:

  • send you communications relating to our products and services that we believe may be of interest to you

  • contact you with information about goods and services similar to those you have already purchased using details of your previous transactions (though we never store your payment details)

  • occasionally we may also share your information with carefully selected third parties for activities such as promotions or customer surveys. We may send you communications relating to these

You may unsubscribe from our emails through a link at the bottom of every email we send to you.

If you want to change the details that you have registered online with us, or would like to amend your subscription preferences or unsubscribe, you can let us know by contacting us on hello@fableliving.co.uk

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Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing your information are:

Your consent. The individual has given clear consent for us to process their personal data for a specific purpose. Consent may be removed at any time by contacting us at hello@fableliving.co.uk

Contractual obligation. The processing is necessary for a contract we have with the individual, or because they have asked us to take specific steps before entering into a contract.

We have a legitimate interest. The processing is necessary for legitimate interests or the legitimate interests of a third party, unless there is a good reason to protect the individual’s personal data which overrides those legitimate interests.

 

How we store your personal information

Your information is securely stored by our website provider (Wix).

You may request a copy of this information at any time by contacting us via hello@fableliving.co.uk

You may also request for this information to be amended or removed by contacting us via hello@fableliving.co.uk. If you request for the information to be removed, we will then permanently delete this information from our site system and communicate to you as such.

 

External websites

We may occasionally include links to other websites on the Fable Living website or communications (such as emails or social media posts). If you follow a link to any of these websites, please refer to the privacy policies for those sites. We cannot accept any responsibility or liability for these policies.

 

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. If we make changes, we will indicate this by changing the date at the top of this policy. If the changes are significant, we may provide you with further notice either by a statement on our website or by communication directly to you via email.

Please check this Privacy Policy regularly to stay up to date with our information practices.

 

Business information

Fable Living (trading name for Collected Home Ltd. - Company number 12283540)

Collected Home Ltd. is ICO registered.

If you have any questions about our use of your personal information, you can get in touch with us via email hello@fableliving.co.uk

You can also get in touch with the ICO

ICO website: https://www.ico.org.uk

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